Terms & Conditions

Effective Date: 10/05/2024

By purchasing, installing, or using any sauna products manufactured or distributed by Rocking Designs, you agree to be bound by the following terms and conditions.

1. Product Use

1.1. Our sauna products are intended for personal and professional use. Misuse, improper installation, or alteration of the product voids any warranties and may result in safety hazards.
1.2. All products should be installed and used in accordance with local building codes, health and safety regulations, and manufacturer instructions.

2. Warranty

2.1. Rocking Designs offers a limited warranty on its sauna products, which covers manufacturing defects for a period of [insert warranty period, e.g., 2 years] from the date of purchase.
2.2. The warranty does not cover:

  • Normal wear and tear
  • Damage caused by improper installation, maintenance, or use
  • Damage caused by unauthorized repairs or modifications
    2.3. In the event of a defect, Rocking Designs will, at its discretion, repair or replace the defective product or component.

3. Returns and Refunds

3.1. Sauna products may be returned for a full refund within [insert number of days, e.g., 30 days] from the date of purchase, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
3.2. Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
3.3. Customized or special-order products are non-refundable unless found to be defective.

4. Limitation of Liability

4.1. Rocking Designs shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products.
4.2. The maximum liability of [Company Name] under any circumstance shall not exceed the original purchase price of the product.

5. Safety Guidelines

5.1. Always follow the manufacturer’s safety instructions for proper sauna use, including recommended temperature settings, session duration, and cooling-off periods.
5.2. Sauna use is not recommended for individuals with certain medical conditions, including heart disease, high blood pressure, and pregnancy, without prior consultation with a healthcare provider.
5.3. Children and individuals under the influence of alcohol or drugs should not use the sauna without supervision.

6. Installation

6.1. The installation of sauna products must be completed by a licensed professional. Failure to do so may void the product warranty.
6.2. The customer is responsible for ensuring that the installation location meets all necessary electrical, structural, and ventilation requirements.

7. Intellectual Property

7.1. All designs, logos, trademarks, and intellectual property associated with Rocking Designs and its sauna products remain the exclusive property of [Company Name]. Unauthorized use or reproduction is prohibited.

8. Privacy Policy

8.1. Rocking Designs is committed to protecting customer privacy. Any personal information collected during the purchase process will be used solely for order fulfillment, customer support, and product updates.
8.2. Rocking Designs will not share or sell personal data to third parties without prior consent.

9. Governing Law

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Insert Country/State].
9.2. Any disputes arising from these terms and conditions shall be resolved in the courts of [Insert Jurisdiction].

10. Changes to Terms and Conditions

10.1. Rocking Designs reserves the right to modify or update these terms and conditions at any time without prior notice.
10.2. Continued use of the products after changes to the terms constitutes acceptance of the updated terms.

11. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at:
Rocking Designs
P.O. Box 124963, RKM Building Offi ce No: 115, Mamzar, Dubai
kevin@saunasteamuae.com

+971 4 885 4360